Comfort Guarantee

Some people adjust to a new mattress faster than others. We want to be sure you have the time to get your best night’s sleep, every night. So with SleepLily, we give you 90 nights to try sleeping on your new mattress.

If you determine at any time, up to 90 days after delivery, that you are not completely satisfied with your mattress, we will allow you to exchange it for a new mattress.

Here’s how it works:

  1. Buy any SleepLily mattress from our website
  2. We’ll deliver it to you with FREE SHIPPING and set it up for you in your house
  3. Try it out for at least 30 nights so you can experience the comfort and purity of our non-toxic mattresses
  4. If you’re not happy in the first 90 days after your purchase, contact us. You can exchange it for a new mattress under the following terms and conditions

Terms and Conditions:

  • Law tags must be attached and the merchandise must be in sanitary condition, clean, free of tears, burns and stains of any kind or we will be unable to honor a request for an exchange.
  • During exchanges, you must pay any difference between the newly selected merchandise and the originally selected merchandise.
  • For twin mattress and larger, there is a shipping fee of $175. For crib mattresses, return shipping is free.
  • The exchange policy applies to mattresses and box springs ONLY and excludes all other merchandise offered. We will not refund or exchange opened sheets, pillows or mattress protectors.